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Zelros CEO Christophe Bourguignat on AI personalisation in insurance

Zelros CEO Christophe Bourguignat on AI personalisation in insurance

The Covid-19 pandemic spurred on a shift in digital innovation in the insurance industry. In a 2020 KMPG study, 85% of insurance CEOs said that Covid had accelerated the digitisation of their operations, while 78% said it had turbo-charged progress on the creation of a seamless digital customer experience. One significant area of development within this has been automation…

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